Frequently Asked Questions
Everything you need to know about your SUNDEK experience.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, SUNDEK ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing the results to our chart to ensure the perfect fit for your body type.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
How should I care for my SUNDEK apparel?
To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the internal garment label.